Why We Need to Let Under-Performers Go

One of the most important decisions we can make as leaders is when to let someone go. Although it’s never a fun decision and an even less enjoyable task, I personally find it easiest to let someone go when their behaviors don’t align with our culture. There is no place for, and I refuse to tolerate, mean-spirited and disrespectful people. … Read More

How to Be an Authentic Leader

[Excerpt from The Ordinary Leader] Many positive adjectives can precede the word leadership – servant leadership, empathetic leadership, and compassionate leadership to name a few. The adjective I like the most is authentic. For me, authenticity ties together so many of the words used to describe good leadership. Being authentic is about expressing yourself congruently – the person others see … Read More

How to Manage Your Email Inbox

The other day I was having lunch with some of my staff, and one of them reminded me of how she and a few others used to take turns transcribing emails for me. They would read me an email, and then I would tell them what to type in response. This was about five years ago, after I sustained a … Read More

Finish What You Start!

My children, now 16 and 18, have always been involved in a variety of activities, ranging from sports to music. They have enjoyed most of their chosen activities and always looked forward to participating in them.  However, they have both had instances where they didn’t enjoy an activity they signed up for. In these cases, they would usually at some … Read More

How to Develop a Culture of Mentorship

[Excerpt from The Culture Question] One often-overlooked strategy for creating a culture where people like to work is to consciously and consistently develop employees through mentorship. Investing in staff in this way creates opportunities for meaningful relationships, shows employees that they are valued, and allows them to develop their abilities, which will ultimately help the organization. A mentoring culture may … Read More

What I’m Learning About How to Let Go

I have been the senior leader within our organization and have overseen our marketing efforts since our inception. In conversations with others, I’ve learned that it’s not an area all leaders delve into or hold up as important enough to merit much of their attention. As such, marketing often becomes an oversight that is delegated to other employees. I, however, … Read More

2 Keys to Building an Organization That Lasts

This past summer, my family and I travelled to Europe where we spent time touring three different countries. In addition to trying new foods, the thing I like most about touring Europe is seeing all the old buildings and bridges. To see structures with stone foundations that are hundreds, sometimes thousands of years old is truly remarkable. They were built … Read More

Why We Need Disruptive Voices

One of the things I expect from employees is for them to have a voice – and use it! When they see something that seems wrong or confusing, I want them to be confident enough to say something about it. The willingness of employees to be disruptive is crucial to our success as an organization. Without it, there would be … Read More

Reaching the Top – A Lesson in Sustained Effort

My sixteen-year-old daughter, Ana, and I have a shared passion for climbing mountains. We are not so epic that we climb with ropes or specialized gear (although we’d like to try that next year), but we do prefer the challenge of scrambling over hiking. The difference being that, when scrambling, sometimes you need to use both your hands and feet … Read More

Unifying Your Leadership Team

We are currently integrating a new member into our organization’s leadership team. While considering the practical aspects of this process, I have always been most focused on ensuring that this person meshes well with our philosophy of leadership. To that end, she is fitting in seamlessly. In my work, one of the most consistent issues I find within medium to … Read More