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A Little Book about Trauma-Informed Workplaces


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Trauma-informed workplaces understand and recognize the presence of trauma, acknowledge the role trauma can play in a person’s life, and promote work environments that support the individual and collective well-being of all staff and clients. They create a sense of belonging, connection, and safety through their attitudes, policies, and practices. As a result of these practices, organizations that are trauma-informed are more resilient and better equipped to achieve their mission.

The authors of this book envision a world where everyone is trauma-informed. Given the amount of time people spend at work, embracing trauma-informed principles in our workplaces is a crucial step towards bringing about this reality. This book was written as a resource for all workplaces – not just social service and health care organizations. Every workplace, from any sector, can benefit from becoming trauma-informed.

Five key principles that trauma-informed workplaces embody are presented and questions for reflection follow each of them. The accessibility of this book and the reflection questions make it an ideal resource for teams to review and discuss together.

The five key principles of trauma-informed workplaces are:

  • Promote Awareness
  • Shift Attitudes
  • Foster Safety
  • Provide Choice
  • Highlight Strengths

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About the Authors

Nathan Gerbrandt, Randy Grieser, and Vicki Enns are leaders at the Crisis & Trauma Resource Institute (CTRI). At the heart of their work is a belief that everyone should be trauma-informed. They are passionate about inspiring learning and improving lives.