The Culture Question

group of multi cultured people holding up question marks

While there is agreement that culture exists, and that it plays a crucial role in an organization’s success, there is less agreement on what organizational culture actually is. The concept of culture can be very vague and confusing to grasp. While it is largely an invisible force – like the wind – it can still be felt. No two cultures … Read More

Do You Like Where You Work?

At ACHIEVE Centre for Leadership & Workplace Performance, where I am the CEO, a key belief that guides the creation and delivery of our services is that people should be able to like where they work. At a fundamental level, we believe that when people like where they work, organizations are not only more fun and enjoyable, but also more … Read More

Balancing Work and Chit-Chat

While most organizations I know value productivity, I believe that there is an important strategy for increasing efficiency and output that is often overlooked. One of the ways productivity can be improved is by focusing on building good relationships in the workplace.  People who like those they work with and for are typically happy and engaged, and thus more good … Read More

Who’s Your Favorite ‘Teacher’?

My teenage children can’t help but compare their teachers.  At least several times a year I hear, “Who’s your favorite teacher?” They talk about which ones they like or don’t like, which ones are encouraging or indifferent, and which ones are nice or sometimes not nice. Employees of organizations where there are multiple supervisors do the same thing.  If someone … Read More

I’m Not Your Therapist!

When I speak and write about the role of leadership I often talk about the importance of caring leadership.  I believe that the best leaders care about their employees. And that among other things, they are supportive in times of personal, health and family crisis. However, this does not mean that I am my employees’ therapist! A regular question I … Read More

The Great Motivator – Meaningful and Challenging Work

brainstorm teamwork

I believe the majority of employees desire to have meaningful and challenging work as a part of their normal job activities. Having some level of difficulty in their work is preferable to the boredom of an unchallenging job. As a leader I am very aware that employees having work that brings them satisfaction is not only a great motivator, but … Read More

Losing Productivity? Grab It Back!

Have you ever found yourself reaching a good, productive rhythm at work, only to see it slip away again under daily and weekly pressures? Since my concussion two years ago I have struggled to be as productive as I once was.  Sure, I still get a lot of work done – After all, I did write a book while recovering … Read More

What’s Your Purpose? Communicate it!

What is your organization’s purpose? Sometimes when I ask people what the purpose of their organization is, they struggle to articulate anything meaningfully.  Many will go to their smartphone and try to find some sort of purpose on their website – that may or may not be there. The importance of developing a clear organizational purpose has been written about … Read More

Encouragement – Moving Beyond “Good Job”!

I have never been good at giving the “you’re doing a great job” type of encouragement to my staff.  Don’t get me wrong, I do realize that encouragement is valued, and that to sustain a productive and innovative culture, leaders must give encouragement. When there is a lack of encouragement, employees wonder if they are valued, and may question if … Read More

A Great Place to Work – Beyond the Foosball Table

Most of us are familiar with stories of some of the Great Places to Work – the Googles of the world, with their complimentary food courts, massage and foosball tables.  The hope is that these extra perks will help make them a great place to work.  And as a result, they are more likely to attract and keep talented employees … Read More